Accessibility Statement

Please note that this is a draft statement and we are working to improve the accessibility of all our websites. Should you have any questions or concerns please e-mail us at office@workingtontowncouncil.gov.uk or call us on 01900 702986.

This statement applies to the entire contents of the following websites:

www.workingtontowncouncil.gov.uk, www.visitworkington.co.uk, www.visitworkington.com,

www.vulcanpark.co.uk, www.partyintheparkworkington.co.uk, www.janepit.co.uk, www.janepit.com, www.workingtonnaturepartnership.co.uk, www.workingtonnaturepartnership.com.

These websites are run by Workington Town Council. We want as many people as possible to be able to use these websites.

For example, that means you should be able to:

Zoom in up to 300% without the text spilling off the screen
Navigate most of the website using just a keyboard
Navigate most of the website using speech recognition software
Listen to most of the website using a screen reader

We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible these websites are:

We know some parts of this website are not fully accessible:

The text will not reflow in a single column when you change the size of the browser window
You cannot modify the line height or spacing of text
You cannot Zoom in up to 300% without the text spilling off the screen
Some areas of the website are not accessible using just a keyboard
Most older PDF documents are not fully accessible to screen reader software
Live video streams do not have captions, but this can be enabled directly on YouTube.
Pre-recorded video content does not use or have a sign language option
You cannot skip to the main content when using a screen reader

All our websites are hosted by Wix.

Wix sites are optimized for the following (most commonly used) screen readers:

Windows + Firefox or Chrome: NVDA (Free reader)
Mac + Safari: Voiceover (Built-in reader)
Android + Chrome: Talkback (Built-in reader)
iOS + Safari: Voiceover (Built-in reader)

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us using the below details:

E-mail office@workingtontowncouncil.gov.uk

Call: 01900 702986 ail [email address]

Visit: Town Hall, Oxford Street, Workington, Cumbria, CA14 2RS, United Kingdom.

We will consider your request and get back to you in 14 working days.

Reporting accessibility problems with these websites

We are always looking to improve the accessibility of our websites. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the Town Clerk on office@workingtontowncouncil.gov.uk, call 01900 702986 or visit Town Hall, Oxford Street, Workington, Cumbria, CA14 2RS.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about the websites’ accessibility

Workington Town Council is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

These websites are partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the following the non-compliances listed below:

The text will not reflow in a single column when you change the size of the browser window
You cannot modify the line height or spacing of text
You cannot Zoom in up to 300% without the text spilling off the screen
Some areas of the website are not accessible using just a keyboard
Most older PDF documents are not fully accessible to screen reader software
Live video streams do not have captions, but this can be enabled directly on YouTube.
Pre-recorded video content does not use or have a sign language option
You cannot skip to the main content when using a screen reader

Non-accessible content

The content listed below is non-accessible for the following reasons.

The text will not reflow in a single column when you change the size of the browser window
You cannot modify the line height or spacing of text
Most older PDF documents are not fully accessible to screen reader software
Live video streams do not have captions, but this can be enabled directly on YouTube.
You cannot skip to the main content when using a screen reader

Non-compliance with the accessibility regulations

The content listed below is non-accessible for the following reasons.

The text will not reflow in a single column when you change the size of the browser window
You cannot modify the line height or spacing of text
You cannot Zoom in up to 300% without the text spilling off the screen
Some areas of the website are not accessible using just a keyboard
Most older PDF documents are not fully accessible to screen reader software
Live video streams do not have captions, but this can be enabled directly on YouTube.
Pre-recorded video content does not use or have a sign language option
You cannot skip to the main content when using a screen reader

We plan to rectify the non-compliance areas of the website by June 2021.

Navigation and accessing information

There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).
It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.
It’s not possible for users to change text size without some of the content overlapping.

Interactive tools and transactions

Some of our interactive forms are difficult to navigate using a keyboard.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs and word documents with minutes from meetings. From September 2020, we plan to upload agendas and minutes as accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix any PDF’s or word documents published prior to 23rd Sept 2018.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations. Subtitles can be added to any video using YouTube’s own settings.

What we’re doing to improve accessibility

We are always looking to improve our website and plan to assess all areas and implement all required changes by June 2021.

Preparation of this accessibility statement

This statement was prepared on 26th August 2020.

The websites were last tested on 26th August 2020. The test was carried out by Workington Town Council staff.

We are in the process of deciding as a council whether to use a third-party tester for the site. Should we decide to progress with this a link to the full report will be published here.